-->

Ad Unit (Iklan) BIG

Home  ›  Uncategorized

Business Wire India - Multimedia: Digest for February 29, 2024

Business Wire India - Multimedia

Multimedia By Business Wire India

NPST Wins Contract from DCB Bank for Online Dispute Resolution

Wednesday 28 February 2024 06:05 AM UTC+00
Business Wire India

NPST, India's leading banking and payment services provider, announced it has secured a contract for its Online Dispute Resolution (ODR) solution from DCB Bank, the country's leading private sector bank. In line with its commitment to build trust-based customer relationships, DCB Bank will implement NPST's Online Dispute Resolution (ODR) to streamline customer complaint addressal, enhance efficiency and rationalize operational and compliance costs.

In today's dynamic payments ecosystem marked by multiple digital channels and growing transaction volumes, efficient dispute management processes are an integral component of payment processing capabilities. Transactional disputes, including failed or pending payments, can significantly impact customer perceptions of service quality and their overall lifetime value. Moreover, with recent regulatory directives from the Reserve Bank of India tightening timelines for dispute resolution, the pressure on banks to deliver swift resolution for customer complaints, has never been greater.

NPST's ODR, an advanced digital platform for prompt remediation of transactional disputes and customer complaints, enables DCB Bank to uphold high standards of customer service and transparency. An omni-channel solution, NPST ODR interfaces with all customer transactional channels – Mobile Banking, Internet Banking, IMPS, UPI, NEFT, and RTGS and provides a centralized system to monitor and address customer disputes efficiently. ODR manages the complete dispute life cycle, enabling DCB Bank to effectively handle issues such as missing or delayed payments and credits.

By adopting an integrated operating model for dispute classification and resolution, DCB Bank stands to benefit from enhanced productivity, potentially up to 30% and more. Additionally, the bank can potentially reduce financial losses and regulatory risks, boosting operational excellence and efficiency.

Commenting on the win, Deepak Chand Thakur, Co-founder and CEO, NPST stated, "We are delighted to announce the win with DCB Bank, reaffirming our commitment to delivering relevant innovation and sustained value to banks and their customers in the digital payment ecosystem. NPST's Online Dispute Resolution (ODR) solution aligns with DCB Bank's customer-centric ethos, ensuring safe and secure payments while fostering loyalty-building interactions and driving productivity and cost savings."

The solution seamlessly ingests complaints from the customer's preferred channel, and provides real-time visibility into dispute status through dashboards, alerts, and an extensive audit trail, reducing the time and stress involved in the dispute process for customers and banks. A modern, low-code platform enables DCB Bank to swiftly update dispute management workflows and incorporate changes in regulatory mandates, ensuring compliance while optimizing efficiency and customer satisfaction.
Business Wire India

Cleartrip, a Flipkart company, celebrated the outstanding growth of its B2B Business in 2023 with the second edition of its marquee event - Cleartrip Agentbox 2.0 Achievers' Night. This event, hosted at Crowne Plaza in Noida, saw the presence of senior leadership from Cleartrip - Ayyappan Rajagopal, CEO, Cleartrip and Prahlad Krishnamurthi, CBO, Cleartrip and notable dignitaries from the Saudi Tourism Authority, including the President of APAC markets, Alhasan Aldabbagh.
 
Attended by approximately 400 travel agents from across the country, the Cleartrip Agentbox 2.0 Achievers' Night served as a platform to celebrate the remarkable growth of Cleartrip's agency business, which witnessed a staggering 4x growth in 2023 compared to the previous year. Furthermore, the number of agents partnering with Cleartrip has seen a substantial 40% rise.
 
During the celebration, Sukesh Shetty, Head of B2B Business at Cleartrip, stated, "We are thrilled to celebrate our extraordinary community of travel agents, who are integral to our B2B business. The Cleartrip Agentbox 2.0 Achievers' Night serves as both a celebration and an expression of gratitude for the unwavering support of our valued travel agents. I am pleased to announce the rollout of new innovations on the Agentbox 2.0 platform, which will see a greater focus on hotels and holiday packages. I look forward to another year of success and collaboration with our partners, and a new chapter of B2B growth."

Agentbox 2.0 continues to assert itself as the fastest-adapting tool in the agency network, providing a seamless booking experience for agents. It is a one-stop solution for travel agents, which enables seamless bookings across an inventory of 100+ airlines & 5L+ hotels. Its multi-supplier model ensures that the agents receive the best market fares. The user-friendly design and 24x7 support centre ensure an easy booking experience for agents.

To learn more, visit: https://business.cleartrip.com/agent-partners
Business Wire India

  • This path-breaking initiative aims to solve the pee paranoia as recent survey reveals 70% women struggle to find public toilets*.
  • Aims to initiate conversations around the struggles faced by women in finding a public toilet through its thought-provoking campaign #BeFreeToPee

Harpic, India's leading lavatory care brand, announced the launch of an innovative app-based solution 'Harpic Loocator' ("Harpic Loocator App") to empower everybody and most importantly women with access to public toilets on-the-go. To initiate conversations around this unvoiced matter, the brand has also released '#BeFreeToPee' campaign, highlighting the lifestyle compromises made by women due to lack of knowledge and accessibility of public toilets, while they are on-the-go. This breakthrough launch is in response to solve an underlying problem of finding public toilets in India.
 
A recent survey conducted in Delhi revealed alarming facts that 70% women struggle to find a toilet in public, when in need. It also states that they spend 60 mins on average, searching for a hygienic restroom*. Many women limit their water intake while travelling or outdoors, which might pose serious health risks like dehydration, or UTI. The survey also stated that 78% of women acknowledge avoiding field jobs or extended travels to avoid public restrooms*. Additionally, 81% of the women confirmed refraining from drinking water to avoid the need to use the public toilets*. Recognizing this pressing issue, the Harpic Loocator App not only discovers public toilets nearby, but also empowers everybody and most importantly women to rate and add more toilets on the app, helping communities at large. 
 
Commenting on the launch, Saurabh Jain, Regional Marketing Director, South Asia - Hygiene, Reckitt, said, "The dearth of information and accessibility regarding clean public toilets affects all segments of society, but women bear the brunt most significantly. Many alter their daily routines and lifestyles to avoid using public facilities, which can have detrimental effects on their health. For those who frequently travel for work or leisure, these challenges are magnified. This situation has resulted in school and college dropouts, reluctance to pursue travel-related jobs, safety concerns, and more. The 'Be Free To Pee' campaign is a testament of our commitment to help consumers with solutions to all their bathroom and toilet problems. As we embark on this journey to initiate conversations around unspoken challenges faced by many women in India, we urge you all to join us by using the 'Harpic Loocator' app and rate the toilets around you, helping women make safe and informed choices."
 
The app also enables users to rate the toilets based on amenities, like water, soap, tissue paper, cleanliness, and lighting. Basis these ratings and facilities, users can make informed choices and can let go the pressure of holding back. Harpic Loocator App is available to download on Android and iOS, and can also be downloaded by scanning the QR code.

The campaign, 'Be Free to Pee' aims to help women break free from the limitations caused due to inaccessibility to public toilet facilities and empowers them to pursue their outdoor work without having to compromise on their lifestyles. 
 
Commenting on the launch, Aalap Desai, CCO and Co-Founder, tgthr, said, "In India, access to toilets is easy for men while women face this issue incessantly. I have seen so many of my close friends go through this pee paranoia and be forced to live as if it is natural to live with it. They just don't have a choice. This is unacceptable. This is a basic human right and the helplessness that women go through must stop. The app with its consumer-friendly interface is a solution that they have been needing for years. The most satisfying piece of communication is something that actually improves lives, and that's what this product does, too. And this is not a short-term solution. This is an app that can be used every day for years to come. The longevity of the solution is also a demonstration of the brand's commitment to adding to the solution women need."
 
The digital film titled "#BeFreeToPee with Harpic Loocator", portrays the anxiety and helplessness that every woman goes through every day when they want to use a restroom on-the-go. The film is executed so that every viewer who watches it will get a taste of the struggle. The anxiety is brought alive by the pace, the song as well and the shots. Since the challenge is faced by every woman irrespective of age, it dials up the relatability by having a diverse set of women being featured in it.

Harpic has been driving various initiatives that aim to promote real behaviour change in India. One of these is the Swachh Bharat Mission, where Harpic partnered with the Government of India, Dettol, and NDTV, to increase toilet access and education in the country. Another is the Mission Swachhta Aur Paani, which Harpic has led in collaboration with Network18 since 2019, to raise awareness on hygiene and water conservation. Harpic has also supported the dignity and empowerment of sanitation workers in India through innovative programs, such as the World Toilet College (established in 2018) and Mission Safe Toilets for All.

TVC Link: https://www.youtube.com/watch?v=GjDM-zHe_NE
Creative Agency & Production House: tgthr
Director: Devang Bhavsar
Business Wire India

Strengthening its ongoing collaboration with the Inspire Institute of Sport (IIS), Optimum Nutrition, the World's number 1 sports nutrition brand, conducted series of a Sports Nutrition Masterclasses recently. This advocacy event was aimed to educate athletes on the significance of sports nutrition, and the right use of supplements to unlock more performance.
 
With Optimum Nutrition's unwavering dedication to supporting athletes worldwide, the masterclass provided invaluable training directly to the athletes. The event featured comprehensive sessions, including facility tours, athlete interactions, and insightful panel discussions with experienced nutritionists and coaches. Esteemed educators, such as Nutritionist Avanti Deshpande and Registered Dietitian Soniya Nikam, who also serves as the Brand Advocacy and Education Manager for Glanbia Performance Nutrition, led the informative sessions.
 
Dr. Crionna Tobin, Head of Science & Education, International, Glanbia Performance Nutrition, emphasized the crucial role of educating athletes about sports nutrition in shaping their careers. "Proper nutrition is the cornerstone of athletic performance and longevity. By providing athletes with knowledge and understanding of sports nutrition, we empower them to make informed choices that positively impact their performance, recovery, and overall health. Investing in education today not only enhances their performance on the field but also safeguards their future by mitigating the risks associated with misinformation and improper supplementation."
 
Satyavrat Pendharkar, Regional Vice President - Greater China, South Asia & META, Glanbia Performance Nutrition, reaffirmed their flagship brand Optimum Nutrition's unwavering commitment to athletes worldwide. "At Optimum Nutrition, we comprehend the pivotal role nutrition plays in the journey of every athlete. Through initiatives like 'The Right Protein' advocacy campaign, we aim to equip athletes with the knowledge and resources they need to make informed decisions about their nutrition. Together with IIS, we strive to ensure that athletes have access to the right information and support to fuel their success both on and off the field."
 
Rushdee Warley, CEO, IIS, said, "We are delighted to join hands with Optimum Nutrition and conduct what was a very important session for our athletes. At the IIS, we hold ourselves to the highest standards in every aspect of sport, and conduct. Optimum Nutrition provides us with informed-choice certified supplement products which gives us confidence about the safety and quality of the products our athletes are consuming. All our collaborations aim to give our athletes the best chance to succeed, and education initiatives like these are a step in that direction."
 
In an age of widespread misinformation, the masterclass tackled critical concerns surrounding athletes' nutritional practices.

"I am honored to be associated with Optimum Nutrition, a brand trusted by athletes worldwide for more than 35 years. As an Optimum Nutrition athlete, I believe that this initiative will empower athletes to make informed choices, unlocking their true potential and contributing to their overall success in the world of sports. Together, we aim to inspire and fuel the next generation of champions," said Neeraj Chopra.

Key athletes who were the part of masterclass acquired essential knowledge on the types, usage, quality, and safety of sports nutrition supplements, arming them with the tools to optimize their performance safely and unlock their full potential to achieve peak performance through proper sports nutrition.

For more information please visit: https://www.optimumnutrition.co.in/
Business Wire India

Some of the Pro Kabaddi League Season 10 coaches got together to share their thoughts on the tenth season so far. Speaking about his wish for the future, the Puneri Paltan Head Coach BC Ramesh said, "A win for Kabaddi and a better future for the youngsters. This is our wish."
 
Dabang Delhi K.C. Head coach Rambir Singh Khokhar was proud of the younger members of his team, who have done well to take their side to the playoffs. Highlighting several players, he said, "Our team's defence and offence have been very good. Naveen was in good form and after his injury, Ashu did very well. He has improved, especially after becoming the captain of the team."
 
Haryana Steelers' Head Coach Manpreet Singh reiterated that despite doing well in the league stage, his team will need to be careful in the Playoffs, "We use players depending on the situations that the team is in. In a match that the players give their 100%, that team usually goes on to win the game. In the playoffs, we need to be very careful. Our league stage mistakes will not count much because this is a different set of matches."
 
To wrap up the proceedings, Puneri Paltan head coach BC Ramesh lauded young defender Abinesh Nadarajan, saying, "Abinesh is a great player. He is a very good defender. He is looking to master different tackling techniques. This will help benefit the teams as well. He needs to work on his performances and he will surely play for the national team."

Season 10 of the Pro Kabaddi League will be broadcast live on the Star Sports Network and for free on Disney+ hotstar.

For all live updates on Pro Kabaddi league, log on to www.prokabaddi.com, download the Official Pro Kabaddi app or follow @prokabaddi on Instagram, YouTube, Facebook, Twitter and Threads.
Business Wire India

Statistics say traders and financial analysts rank among the most stressful jobs, alongside surgeons and firefighters. For them, looking after their mental well-being is just as important as mastering technical analysis and strategy.
 
Let's delve into the most challenging psychological factors in traders' work and discuss effective techniques for combating them.

What impact trading has on your mind

The main factors that make traders anxious are uncertainty, the risk involved, and the fear of losing money. All this stress can make traders freak out and often bail out of good trades too early, which means they make less money. Then they stress even more, and it just keeps going in a circle.
 
Below, we cover three most impactful stress factors and suggest time-proven solutions that helped many traders.

1. Don't let your feelings mess with your trading

It's easy to get freaked out after a bunch of losses or feel almighty after a winning streak. But letting your emotions take over can mess up your trading plan and result in frustrating mistakes.
 
Here's how to deal with those emotions:

  • Check yourself before you wreck yourself. Instead of looking back and asking, "What was I thinking?" in regret, pause and think about how you're feeling right now. Ask yourself:

a) What emotions am I feeling? (Angry, scared, greedy?)
b) How does my body feel? (Tense shoulders, shaky legs, light-headed?)
c) How are my emotions affecting my decisions?


Take a breath, give yourself a quick massage, or do some exercises to calm down before jumping back into trading.
 

  • Know thyself. If you're the emotional type, accept it and come up with a coping strategy. Maybe don't trade when you're in a bad mood or super hyped up.


Believe it or not, just acknowledging your emotions can take away some of their power. It's like looking at yourself from the outside and asking, "Is this trader acting cool or losing it? Is he finding solutions or making more problems?"

How can the IQ Option platform help you cope with emotions

Use technical analysis tools — they're emotionless! Always double-check your moves with indicator signals.

Don't forget about Stop Loss and Take Profit — they'll keep you from losing too much or getting too greedy. If your FOMO doesn't allow you to settle with a Stop Loss, try a dynamic SL: the Trailing Stop.

2. Own your focus

When you're in the trade room, you have to watch how prices move, check what indicators are saying, keep an eye on what other traders do, etc. It's a full-on concentration game.
 
But let's be real, with all the fast-paced social media content, it's tough to concentrate for more than a minute. But focus is like a muscle — it needs exercise. Without becoming a master of your focus, you won't be able to succeed in any area of life.

Here's what the psychologists say:

  • Ditch the distractions. Put away your phone, find a quiet spot, and make a deal with your family to leave you in peace for a few hours.
  • Set the timer for 21 minutes. That's how long it takes for your brain to really get into a task. During those 21 minutes, promise yourself you're all about trading — nothing else. After that, you'll start thinking faster and become more creative. Seriously, you'll be like, "Am I really this smart?" Yes you are, and the longer you can stick to one thing, the smarter you get.


How does the IQ Option platform help traders stay focused

The IQ Option platform is designed to highlight the important stuff and keep distractions out of sight. Plus, you can tweak how it looks to suit you. Some folks set a dark theme for better immersion, while others make the lines of the key indicators bolder and more visible.

3. Master work-life harmony

According to ResearchGate, long hours at work is the #2 biggest stressor after chasing profit goals. But the aim isn't to cut down on work hours; it's about making those hours count.

So, how do you do that? Simple: get a life.

Don't let the stock market rule your brain 24/7. Take more breaks and relax in healthy ways:

  • Get active: sports help release stress and pump up those feel-good endorphins.
  • Socialize: spend time chatting with real people, not just online.
  • Change your surroundings or switch up what you're doing. Some folks find doing "dumb" tasks during breaks — like mopping the floor or playing with pets — helps clear their head.
  • Breathe and meditate: certain types of meditation, like transcendental meditation, can work wonders in calming your mind and boosting creativity, even in just a few minutes.
  • Seek joy: do things that make you happy, even if it's just small stuff. After all, we're making money for the feels, not just the cash.


How does the IQ Option platform help balance work and life
 
Price alerts are your best friend. No need to stare at charts for hours; set up your alerts, and the platform will ping you when something important happens.
 
And if you've got a case of FOMO, IQ Option has a mobile app, so you can step outside without worrying about missing a market move — you can handle your trades on the go.

Conclusion

Trading comes with its fair share of stress, with long hours and constant pressure to perform. By acknowledging and managing emotions, maintaining focus, and finding a balance between work and life, traders can navigate the challenges of the market more effectively. Utilizing tools and features provided by platforms like IQ Option can further support traders in managing emotions, staying focused, and finding joy in the process.
You received this email because you set up a subscription at Feedrabbit. This email was sent to you at epaperindia10@gmail.com. Unsubscribe or change your subscription.

Related Posts

There is no other posts in this category.
Subscribe Our Newsletter